Refund policy

For the safety of our customers and in accordance with global industry standards, We would be unable to accept returns or exchanges of the products.

 

We would only be able to exchange if the product is damaged or a different variant of the product has been shipped. Please get in touch at help@lunaerworld.com within 3 Days of delivery of the product. To process the exchange, WE NEED AN UNBOXING VIDEO of the parcel.

For cancellation Policy
Orders cancelled within 3 hours of placing the order are entitled for store credits subject to 5% transactional charge, that can be used in future). Orders cancelled post 6 hours after placing the order will lead to a Processing Charge of Rs. 1000 since we dispatch every order at the soonest time possible

 

Contact: +91 9910447683